Terms of Service
Effective Date: July 9, 2025
Company: Priority Optimization
Website: https://priorityoptimization.com
Contact: EdHahn@PriorityOptimization.com
1. Acceptance of Terms
By accessing or using this website or engaging with our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.
2. Services Provided
Priority Optimization offers fractional consulting services focused on healthcare contact center operations, including but not limited to:
All services are provided under a consulting agreement or engagement letter, which may include additional terms.
3. Use of Website
You agree to use this website only for lawful purposes. You may not use the site to:
4. Intellectual Property
All content on this site—including text, graphics, templates, and downloadable materials—is the property of Priority Optimization unless otherwise stated. You may not reproduce, distribute, or use any content without prior written permission.
5. Confidentiality
Any information shared with Priority Optimization during a consultation or engagement will be treated as confidential and used solely for the purpose of delivering services, unless otherwise agreed in writing.
6. Limitation of Liability
Priority Optimization is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services. All services are provided “as is” without warranties of any kind, express or implied.
7. Payment Terms
Payment terms for consulting services are outlined in individual engagement agreements. Late payments may be subject to interest charges or service suspension.
8. Cancellation and Refunds
Clients may cancel services with written notice. Refunds, if applicable, will be determined based on the scope of work completed and any contractual terms agreed upon.
9. Privacy
Your use of this site and our services is also governed by our https://priorityoptimization.com/privacy-policy, which outlines how we collect and use your data.
10. Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated effective date.
11. Governing Law
These terms are governed by the laws of the State of Florida, without regard to its conflict of law principles.
12. Contact
If you have any questions about these Terms, please contact: